Greetings,

We regret to inform you that this account has been permanently deactivated due to being directly related to an account found violating the Code of Conduct for Cheating and/or Exploiting via modifying / tampering with the game client in unintended ways.

We do not allow cheating or exploiting in any of our games for any reason. Our Code of Conduct is clear on this matter:

5.1 You are forbidden from using any unapproved third-party applications, programs, scripts or any other game modifying mechanic used to change the game play experience on a ZeniMax game, Service, forum, or other games or services provided by ZeniMax, including the distribution of said programs via ZeniMax Services, sites, forums, communities, etc. This would include but is not limited to using or distributing speed hacks, aim bots, mouse controllers, spam bots, automated game play devices, etc. Third party applications are defined as any program, application or script written by an individual, company, corporation, or private party not employed by or contracted to perform services by ZeniMax.

5.2 In relation to online/competitive games, you will not exploit any bug, or abuse any game system (such as the scoring or award systems) in a ZeniMax game, Service, forum, or other games or services provided by ZeniMax. You will not intentionally use or share any bug found within any ZeniMax Game, real or fictitious, regardless of whether or not it grants an unfair advantage. You will not directly or indirectly communicate the existence of any such bug to any other user of the ZeniMax Service (in game or on a ZeniMax Service). Report bugs and exploits using the in-game portal or via help.bethesda.net./track/APNZvAo6Dv8U~efSGp8a~yJdnDAqPS75Mv~b~zj~PP8S Unacceptable behaviors will also include any conduct that is considered by ZeniMax to be cheating (e.g. match fixing and collusion) or other unsportsmanlike conduct such as use of secondary accounts, intentionally losing and bribery.

Note: If you have an active membership not purchased directly from us, you will need to go to your respective platform to cancel your recurring payment.

If you believe this decision was made in error, directions for appealing account bans can be found here.

Regards,
Bethesda Customer Support