Hollow Knight

Hollow Knight

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Team Cherry  [developer] 3 Dec, 2016 @ 5:00pm
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Frequently Asked Questions & Bug Reporting
Will there be additional support for languages?
Other languages are being considered.

I ran into a bug in Hollow Knight. Where do I submit it?
Please send us details of the bug using the following form: https://teamcherry.com.au/bugs

My computer is 32-bit and the game doesn't work!
You can install our last 32-bit compatible version by right-clicking Hollow Knight in your Steam library, click Properties, Betas, and select 1.4.3.2.

My game won't launch on macOS
Please try the steps in our post here: https://node2.projectplanet.cn/@steamcommunity.com/app/367520/discussions/0/3109153465655517517/

My game won't launch on Linux
We have switched to using Vulkan as our default renderer on Linux. This may be incompatible with older systems, so you can still launch the game using the OpenGL renderer. Right-click Hollow Knight in your Steam library, then click Properties, General, and enter "-force-opengl" into the Launch Options field.

Can I stream or creative videos and monetize them?
We're eager to work with the community of content creators all around the web, especially "Let's Play" channels on Youtube and "Variety Casters" on Twitch.tv.

MONETIZATION OF CONTENT:

We value the time and effort it takes for anyone to produce the content for their sites. Team Cherry hereby grants free license - to game owners and press - to use Hollow Knight in the creation and publishing (or streaming) of original, monetized media content.

If you'd like to know more about Hollow Knight click here:
http://hollowknight.com/

For artwork, trailers and fact sheets click here:
http://teamcherry.com.au/press-kit/

Thank you for all your support!
Team Cherry
Last edited by Team Cherry; 15 Jun, 2021 @ 6:44pm
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Showing 1-15 of 1,181 comments
MadMax 8 Dec, 2016 @ 1:36pm 
Hello,for preview-review and website articles we should use the same form of request? or should contact by email? Thanks.
Leth 8 Dec, 2016 @ 1:54pm 
Originally posted by MaD-MaX:
Hello,for preview-review and website articles we should use the same form of request? or should contact by email? Thanks.
Yes. Article-based sites should use the same request form.

Please note that all of these key requests will be researched and curated before any keys are mailed out.
Zoshii 25 Jan, 2017 @ 2:28pm 
Hi there I am a youtuber and have requested this game be sent to me. However I have been told that if my request is accepted it will be sent to my old YouTube email which I no longer have access to. I was wondering if I do receive the game via email to use on my channel, if there was a way for it to be sent to my new youtube email?

Thank you, very excited for this game!
Leth 25 Jan, 2017 @ 5:59pm 
Originally posted by Zoshii1:
Hi there I am a youtuber and have requested this game be sent to me. However I have been told that if my request is accepted it will be sent to my old YouTube email which I no longer have access to. I was wondering if I do receive the game via email to use on my channel, if there was a way for it to be sent to my new youtube email?

Thank you, very excited for this game!
I would just make a new request.
KG-Junior.Ch. 5 Feb, 2017 @ 8:14pm 
This game has been so fun that I honestly want to just play it forever, I know my channel isn't large yet! But I'm gonna send a request anyway, just in case! Good luck on the release guys! -Sil.
嘉嘉 13 Feb, 2017 @ 7:26am 
how many kind of launguages u will support?chinese possible?
Nazhyco 16 Feb, 2017 @ 10:17am 
If you will accept the request for the press key on distribute(), when will you send it? a couple days before the release day?
Leth 16 Feb, 2017 @ 2:14pm 
Originally posted by Nazhyco:
If you will accept the request for the press key on distribute(), when will you send it? a couple days before the release day?
Likely 1-2 days before launch, yes.
Nazhyco 16 Feb, 2017 @ 7:45pm 
Thank you for your quick reply!!
嘉嘉 22 Feb, 2017 @ 4:16pm 
chinese,,,chinese we need
AstroSamz 23 Feb, 2017 @ 3:09am 
Are we allowed to stream the game a day early before official release?
Leth 23 Feb, 2017 @ 9:48am 
Sure!
Zoshii 23 Feb, 2017 @ 11:57am 
I have received nothing... i guess I wasn't accepted and will just have to buy it as normal.... :(
Drist 23 Feb, 2017 @ 8:27pm 
Game is wonderful so far, looks like a potential GOTY contender.
-Crest- 24 Feb, 2017 @ 6:11am 
i received a Oops! Something went wrong.
The access request code you provided is invalid. :(
Last edited by -Crest-; 24 Feb, 2017 @ 6:11am
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