hmm..what a pickle.
was your Xbox One controller working and then stopped or is this your first time playing this game and it isn't working?
does the controller work with other steam games?
can you try playing with a different controller?

This post may possibly be helpful.
https://node2.projectplanet.cn/@help.steampowered.com/en/faqs/view/41EA-7E25-B1F0-67E9

It was my first time playing. It works with other games, Steam and non Steam.
I was able to try with my Switch pro controller, and it works fine as long as Steam input is disabled.

Weird thing is, when I'm on the starting screen with "press any key", it reacts to the xbox controller, but then nothing. It will show the mouse. When trying to force it from the settings, it doesn't react at all, but doesn't show a "your controller is disconnected!" either.

So what I'm getting from that is that the game "sees" the xbox controller, but somehow doesn't recognize the inputs themselves? I'll continue playing with the Switch controller in the meantime, but would appreciate a solution anyway, if only for people who can't switch controllers and run into this issue as well.

Originally posted by L3m0Nate:

It was my first time playing. It works with other games, Steam and non Steam.
I was able to try with my Switch pro controller, and it works fine as long as Steam input is disabled.

Weird thing is, when I'm on the starting screen with "press any key", it reacts to the xbox controller, but then nothing. It will show the mouse. When trying to force it from the settings, it doesn't react at all, but doesn't show a "your controller is disconnected!" either.

So what I'm getting from that is that the game "sees" the xbox controller, but somehow doesn't recognize the inputs themselves? I'll continue playing with the Switch controller in the meantime, but would appreciate a solution anyway, if only for people who can't switch controllers and run into this issue as well.

I have this exact same problem while trying the demo.

same issue, using 8bit do via usb connection set to xbox, and nothing on this game. Only game that doesn't work.

Hate to tell you, but I’m experiencing the exact same problem on my xbox series s. How are people actually playing this game??

Hi,

Could you please send us your .log files at hello@rundisc.io please?
There are in C:\Users\<USER_WINDOWS>\AppData\LocalLow\Rundisc\Chants Of Sennaar

Regards,
Thomas / Rundisc

I am having the same issue. My controller works fine everywhere else. The game even recognizes it when it says to press any button, then nothing. Has anyone found a fix for this? I feel like I'm about to refund the game because I bought it only with the intent to play on controller.

Same issue. My PS4 controller/8bitdo pc controller/and another one controller Doesn't work(They works well on another game). Need to buy switch controller?(I don't want to play with mouse)

Also having the same issue, prioritize this one lads!

Can confirm that this is an issue with my Xbox Elite controller. The main menu 'Press A Button' prompt works but nothing after that. If I go into settings and set the control option to controller, it doesn't pick up me pressing B to exit.

Tried disabling Steam controller input to force it to use native but nothing changed.

Same issue here using an 8bitdo controller. Was looking forward to playing this game, but not with a mouse..

Anyone solve this yet?

Same issue with my Xbox 360 controller .. the options menu won't allow me to select controller as an input and defaults to keyboard and mouse.